Home Return Policy

RETURN POLICY OF UPHORIA CLOTHING CO., LLC.

If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resalable condition.

Once returned you will be entitled to receive an exchange or a refund within 7 to 10 business days, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

I. INTERNATIONAL RETURNS

International returns must be covered by the customer. We suggest using your local postal service or a courier:

  • Ensure your return is well packaged, and meets all the conditions outlined below.
  • Please mark 'Returned Items' on both your parcel and on all paperwork enclosed to prevent it incurring import charges and taxes.
  • Enclose your goods, and return to the following address: 

    Returns Department
    Uphoria Clothing Co.
    200 SW 5th Place
    #D303
    Renton, WA 98057

II. RETURNS TERMS AND GUIDELINES

  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
  • We are not responsible for the return shipping costs of the items.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.